Team Leader (IT Service Desk team)

Lokalizacja łódzkie
Rodzaj umowy Pełen etat
Opublikowane 12 dni temu
Kontakt Katarzyna Kulik
Nr Ref. 140010

Treść oferty

An international IT company with advanced structures and opportunities for development is looking for candidates for the position of a Team Leader in Service Desk Department.

Main responsibilities:

  • monitoring and coordinating the daily activities of the staff in the IT Service Desk team,
  • understanding of processes run by team and ability to bring in improvements and efficiencies within the team,
  • ensuring that the standards and processes are fulfilled,
  • building strong relationships with clients and Account Managers.


  • at least 3 years of previous professional experience on similar position, gained in international company.
  • ability to manage, develop and motivate the employees.
  • very good English skills.
  • University degree.
  • strong interpersonal and leadership skills.


  • challenging and interesting tasks,
  • possibility of professional development within the company,
  • set of social benefits,
  • attractive salary.

Other notes

Are you interested in this position? Please fill in the contact form or send us your CV in English language with the ref. number in the subject of your application.

Multilingual and Customer Service | IT and Telecommunications | IT process / service | Customer service | Finance SSC / BPO | IT | Team leader | BPO | Call center | Customer | Helpdesk | Network | Technical | Kierownik