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Order Administrator - Customer Service Specialist

Lokalizacja Warsaw
Branża
Rodzaj umowy Pełen etat
Wynagrodzenie 4 500 - 6 500 PLN
Opublikowane 3 miesięcy temu
Nr Ref. 3-13-50329

Treść oferty

For our Client, international global company with SSC in Warsaw, we are looking for

Customer Service Specialist

Duties and Responsibilities

Essential Duties and Responsibilities:
The candidate will take care of operations, customer service and sales support Payment Service in Poland. Main tasks include:

  • Monitoring terminal shipments, repairs and replacements;
  • Managing terminal configuration with acquirer and in internal systems;
  • Resolving or addressing technical issues with payment hardware raised by customers;
  • Performing new software tests;
  • Updating procedures and manuals;
  • Introducing new customers to onboarding systems;

Requirements

  • At least 1 year of work experience;
  • Computer literate, good MS Office knowledge;
  • Excellent communication skills;
  • Fluent in English;
  • Good analytical skills;
  • Quick Learner;
  • Able to build and maintain good relations with customers, partners and third party service providers;
  • Good planning and organizational skills;

Benefits

  • Challenging work with multinational environment with a dynamic team between 14:00 - 22:00;
  • Unique opportunity for professional growth;
  • Contract of employment;
  • Benefit package (medical care, life insurance, lunch vouchers, sport).

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates. We will register your data in our database. We don't send back the documents sent to us. Grafton Recruitment Sp.z o.o. is registered on position 812 in the National Recruitment Agencies Register.

For more related job opportunities visit www.grafton.pl/en/jobs?disciplines=sprzedaz-marketing-logistyka

Multilingual and Customer Service | Customer service | Administrator | Representative | Order taking | Data entry | Administrator baz danych