Chargeback Specialist with English and French

Lokalizacja Warsaw
Rodzaj umowy Pełen etat
Wynagrodzenie 6 000 - 6 200 PLN
Opublikowane około rok temu
Nr Ref. 1-26-51801

Treść oferty

For our client providing payment transactions and financial services we are currently looking for:

Chargeback Specialist with English and French


  • Sending out chargeback and retrieval requests to our merchant to different countries in different languages (ready-made templates) on a daily basis;
  • Manage deadlines and responses to avoid any financial losses;
  • Advice our customers for questions and ensure that they understand the process in order to avoid claims and financial losses;
  • Understand the rules and regulations from the different card schemes (MasterCard, Visa, Diners, Union Pay and JCB) to take the right decision on various cases;
  • Organize all administrative documents needed in the card scheme systems in a timely and accurate manner in order to avoid financial losses;
  • Be part of the chargeback department, support it actively and work closely with other company teams


  • Master degree (preferred)
  • Previous experience in Financial environment/ Chargeback department (will be an advantage)
  • Good knowledge of MS Office
  • Fluent English, French and Polish.


  • Flexible working hours (monday- Friday)
  • Very good location in city center near metro line II
  • Lunch card
  • Public transport subsidized
  • Language courses
  • Multisport Card
  • Private Medical Care
  • Life insurance

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates. Grafton Recruitment Sp.z o.o. is registered on position 812 in the National Recruitment Agencies Register.

For more related job opportunities visit www.grafton.pl/en/jobs?disciplines=obsluga-klienta

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