This is a unique opportunity to start with a company which aims to drive the market worldwide. We are looking for Junior Windows Engineer with at least 1-3 Years’ experience in server maintenance and troubleshooting role.
Responsibilities:
-Resolving support cases
-Escalating to the relevant team as required
-Ensuring the Client and ticket is up to date at all times on incident progress
-Maintain, troubleshoot and coordinate replacement of faulty hardware
-Involved in the execution of Client Change Requests in a timely manner
-Daily review and action of open cases
-Update Operations team on any projects being worked on.
-Creation of weekly reports published to the line manager.
-To provide comprehensive handovers to global peers at the end of the shift.
-Organize and schedule compliance items such as hardware and software updates including firmware revisions and OS and Application patching.
Working knowledge of:
-Microsoft Operating Systems (Windows 2003, 2008, 2012, 2016)
-VMware and virtual environments.
-At least one of: Active Directory, DNS, Microsoft SQL, IIS, Netbackup, McAfee
-Microsoft Clusters
-Server monitoring
As well as:
-Working experience in server maintenance and troubleshooting role
-Analytical troubleshooting skills
-Excellent written and verbal communication skills
-Fluent English (daily cooperation with management, clients and colleagues)
-Praca od pon do pt w trybie dziennym
-Pakiet relokacyjny
-Biuro zlokalizowane w centrum Poznania
-Global, international environment
-The office located in the centre of Poznań
-Possibility to develop in an international environment
-Benefit package (Medicover, Multisport card, Mybenefit platform)