Customer Service Specialist with German and English

Contract Type
This position is archived.
This position is archived.
Job description

A major and fast expanding international company, operating all over world is looking for qualified candidates to fill the position of Customer Support Specialist with German and English language.

If you would like to gain first professional experience or continue your career path, please send us your application.

Place of work : BERLIN

Responsibilities :

  • Providing support for foreign client in accordance with the standards adopted in the company
  • Diagnosing and resolving client's issues related to companies product
  • Changing data in internal system
  • Processing of customer’s orders
  • Building long term relationships with Clients
  • Supporting team in daily activities
  • Higher education degree
  • Fluent German and good English skills
  • Knowledge of MS Excel and Office and usage of electronic mail systems (Outlook)
  • Excellent communication, interpersonal and analytical skills
  • Communicative attitude (position requires frequent contacts on the phone with clients)
  • Good adaptability and flexibility skills
  • Ability matching solutions to customer needs
  • Experience in Customer Service will be an asset
  • Availability to move to Berlin
  • Quarterly performance bonus
  • Refer a Friend scheme
  • E learning access
  • Career development and progression opportunities
  • 26 days paid annual leave
  • Discounted public transportation ticket

Recruitment Agency No. 812

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates.

Grafton Recruitment Sp.z o.o. is registered on position 20329 in the National Recruitment Agencies Register.

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This position is archived.
This position is archived.