Customer Service Specialist with German and English

Location
Industry
Contract Type
fulltime
Published
Contact
Reference
6-6-53541
Job description

A major and fast expanding international company, operating all over world is looking for qualified candidates to fill the position of Customer Support Specialist with German and English language.

If you would like to gain first professional experience or continue your career path, please send us your application.

Place of work : BERLIN

Responsibilities :

  • Providing support for foreign client in accordance with the standards adopted in the company
  • Diagnosing and resolving client's issues related to companies product
  • Changing data in internal system
  • Processing of customer’s orders
  • Building long term relationships with Clients
  • Supporting team in daily activities
Requirements
  • Higher education degree
  • Fluent German and good English skills
  • Knowledge of MS Excel and Office and usage of electronic mail systems (Outlook)
  • Excellent communication, interpersonal and analytical skills
  • Communicative attitude (position requires frequent contacts on the phone with clients)
  • Good adaptability and flexibility skills
  • Ability matching solutions to customer needs
  • Experience in Customer Service will be an asset
  • Availability to move to Berlin
Benefits
  • Quarterly performance bonus
  • Refer a Friend scheme
  • E learning access
  • Career development and progression opportunities
  • 26 days paid annual leave
  • Discounted public transportation ticket

Recruitment Agency No. 812

Other notes
For more related job opportunities visit https://www.grafton.pl/en/job-search