IT Analyst with English (1st line support)

Rodzaj umowy
3 800 - 4 200 zł
Numer referencyjny
Job description

We are looking for the candidates for the position of :

IT Analyst with English (1st line support)

Are you ready for the next step in your international career? Please send us your CV in English.

You will be responsible for:

  • Providing first line support for the company employees workstations, servers, application software and hardware
  • Diagnosing and resolving issues related to IT, LAN/WAN, MS Office, Windows, VPN, Active Directory
  • Handling End users queries in English via phone, chat, email and ticketing system SNOW
  • Advanced level of English (written and spoken) is essential
  • Good knowledge of Windows and Microsoft Office package
  • Nice to have previous experience in customer service/support area
  • PC/Laptop configuration familiarity
  • Analytical skills
  • Being able to communicate with other team members effectively
  • Can do attitude
  • Ability to gain new skills quickly
  • Willingness to work in shifts
  • Being able to start the job from 2nd of January, 2020

Nice to have:

  • Technical degree
  • Benefit package (private medical care, Multisport card)
  • Friendly working atmosphere and clear career path
  • Wide range of trainings
Inne notatki
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