Analyst with French (1st line support)

Rodzaj umowy
Numer referencyjny
Job description

For one of our Top Client which is well-known company, we are looking for candidates for the position of IT Analyst with French (1st line support).

Are you open for incoming challenges in customer service area? This is a great opportunity to lead off your professional career in international environment.

Workplace: Kraków

Your daily responsibilities:

  • Providing first line support for end-users
  • Diagnosing and resolving issues related to user account management, verification of accounts, MS Office and Windows
  • Handling end-users queries in Finnish via phone, chat, email
  • Supporting member of your team on a daily basis
  • French language (C1 or native level)
  • English language (min. B2 level)
  • Nice to have previous experience in customer service area
  • Knowledge of MS Office Pack
  • Willingness to work in a team
  • Good communication and solving problem skills
  • Professional attitude
  • Willingness to work in shift system
  • Friendly working atmosphere and clear career path
  • Benefit package (private medical care, Multisport card)
  • Wide range of trainings
  • Competitive salary
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