Customer Service Specialist with Bulgarian

Lokalizacja
Rodzaj umowy
fulltime
Opublikowano
Numer referencyjny
6-6-54660
Treść oferty

We are currently looking for Bulgarian speakers interested in developing their careers in a prestigious corporate environment under a world famous brand.

Main duties will include:

  • Customer Service activities related to service and repair requests from the customers
  • Ensures resolution of queries within the contractual metrics
  • Monitoring customers’ accounts and identifying outstanding balances
  • Contacting (by email, phone calls) the customers
  • Helping in resolution of potential issues
  • Documenting activities in designed tool
  • Building and maintaining positive relationship with customers
Wymagania
  • Fluent Bulgarian and very good English (oral and written)
  • Excellent communication and interpersonal skills (written and oral)
  • Strong organizational and time-management skills
  • MS Office (Excel) skills would be an asset
Korzyści
  • Very convenient office location
  • Access to interal trainings of high quality
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform
Inne notatki
Więcej podobnych ofert pracy na https://www.grafton.pl/pl/job-search