Połącz...

Technical Support Representative with Norwegian

Lokalizacja dolnośląskie
Branża
Rodzaj umowy Pełen etat
Opublikowane około 5 godzin temu
Nr Ref. 5-10-41770

Treść oferty

Grafton Recruitment is currently looking for candidates who are ready to take a position of Technical Support Representative with Norwegian

Responsibilities:

  • log, track and resolve incoming service requests and incidents from end users via telephone, portal and email;
  • resolve trouble tickets;
  • ensure that incidents are dealt with according to customer and priority needs;
  • identify process improvement areas and training needs;
  • desire to build relationships within the service desk team, the IT group and the wider organization.

Requirements

  • Excellent inter-personal and communication skills, both orally and written in Norwegian plus a good command of one of English
  • Organized, methodical, accurate and with an eye for detail.
  • Must be able to cope under pressure and solve problems.
  • A business or customer service background.

Benefits

  • Modern and friendly work environment with open door policy;
  • Professional trainings;
  • Social benefits.

Other notes

For more related job opportunities visit www.grafton.pl/en/jobs/it-telecommunications/

IT and Telecommunications | Multilingual and Customer Service | Software | IT | Customer service | Specialist | Support | Representative | Pracownik administracyjny