Połącz...

Technical Customer Support with GERMAN

Lokalizacja warmińsko-mazurskie
Branża
Rodzaj umowy Pełen etat
Opublikowane około 2 miesięcy temu
Nr Ref. 134707

Treść oferty

For our client, an international company specializing in providing solutions and products for the pharmaceutical sector, an industry leader, we are looking for candidates for a position of:
Multilingual Support with ENGLISH and GERMAN.

Responsibilities:

  • Providing the phone and e-mail support for the foreign languages speaking users;
  • Be responsible for ensuring all calls and emails are logged accurately within the Service Management system;
  • Escalate incidents to the relevant line technical teams;

Requirements

  • At least 1 years experience providing 1st line support to corporate customers in a multi-national organization;
  • Ability to work with customers and provide quality services;
  • Good manners and interpersonal skills;
  • Excellent ability to communicate;
  • Very good knowledge of English and German;
  • Ability to work in a team;
  • Knowledge of computer hardware and IT communications will be an asset!

Benefits

  • Experience in international environment in multilingual team;
  • Full time job contract;
  • Rich social package (life insurance, medical package);
  • Access to professional trainings;
  • The modern workplace.

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates. We will register your data in our database. We don't send back the documents sent to us. Grafton Recruitment Sp.z o.o. is registered on position 812 in the National Recruitment Agencies Register.
For more related job opportunities visit www.grafton.pl/en/jobs/it-telecommunications/

IT and Telecommunications | Multilingual and Customer Service | Software | Hardware | Customer service | IT | Analyst | Helpdesk | Support | Specialist | Agent | Assistant | 1st line | 2nd line | Windows | Language | Junior | Pracownik call centra