Team Leader of Service Department with German

Lokalizacja mazowieckie
Rodzaj umowy Pełen etat
Opublikowane ponad rok temu
Nr Ref. 131634

Treść oferty

For our Client international technical company to SSC we are looking for:

Team Leader of Service Department with German


  • Managing the team responsiable for service coordination
  • Preparation of service offers, the service order confirmation, support of the contract management and invoicing of services
  • Support and contribute to ongoing improvement of processes
  • Keep track and pushing the development of team members to ensure high level of motivation and low attrition rate
  • Providing cross-country and cross-business support
  • Understand and continuously monitor business processes in service operations area, provide management with advice and a service regarding the improvement.
  • Carry out performance reviews


  • Experience in the setup and in the management of shared services team
  • min.2-3 years of experience on position of team leader
  • Experience of working in multicultural SSC environment is an asset
  • Practical experiences with SAP
  • Fluent German and English, French is an asset.
  • Good leadership and social competences.
  • University degree (preferred: economy, management or related)


  • Professional working environment with focus on training and development
  • Competitive salary and benefits package.
  • Great working atmosphere

Other notes

For more related job opportunities visit www.grafton.pl/en/jobs/business-support-centres/

Multilingual and Customer Service | Customer service | Finance SSC / BPO | Manager | SSC | Customer | Administration | Kierownik rozwoju/Team Leader