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Team Leader AR with Italian

Lokalizacja Kraków
Branża
Rodzaj umowy Pełen etat
Opublikowane około 6 godzin temu
Nr Ref. 140388

Treść oferty

For our Client - international BPO Centre, we are looking for people who are ready to take a position of Team Leader in AR department with Italian


Responsibilities:

  • Leading, managing and developing a growing and developing team
  • Providing professional and proactive day to day service for the Client up to agreed SLA’s
  • Working closely with the Client and maintaining good working relationship
  • Providing process quality assurance, high quality various reporting
  • Driving and proposing process improvements within assigned scope to assure productivity
  • Encourage cooperation, teamwork and knowledge sharing
  • Provide team members with coaching and assure process team training requirements are satisfied

Requirements

  • Experience in managing the team will be a strong asset
  • 3 years of experience in AR process
  • Very good Italian and English
  • Good analytical skills and knowledge of SAP and Excel
  • Ability to enhance process and controls
  • Good Customer Service skills and client-focus attitude
  • Strong interpersonal skills and proactive team work approach
  • Flexibility, ability to deal with ambiguity and change
  • Ability to work under pressure

Benefits

  • Very interesting job in corporate environment
  • Additional benefits (insurance, fitness, healthcare)
  • Possibility to plan own career for next few years within company
  • Trainings

Other notes

Are you interested in this position? Please fill in the contact form or send us your CV both in English and Polish language with the ref. number in the subject of your application.
If you have had an interview in Grafton already, please contact your consultant directly via e-mail.

For more related job opportunities visit www.grafton.pl/en/jobs?disciplines=obsluga-klienta

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