Senior Incident Manager

Lokalizacja dolnośląskie
Rodzaj umowy Pełen etat
Opublikowane prawie 2 lat temu
Nr Ref. 137615

Treść oferty

For our clients we are looking for Incident Manager. Being one of the worldwide leaders in Cyber-security, the company has branches in more than 70 countries.

Working within the Global Major Incident Management process community, the Major Incident Manager role will include:

  • leading the virtual team of technical resources from all technical areas, driving troubleshooting and recovery
  • Verifying the severity of all levels of incidents in order to execute the correct level Incident Management process.
  • Delivering clear and accurate communication during all incident across the business and technology on all of the management levels.
  • Producing reports


The candidate should meet the following minimum criteria
  • German or French or English on advanced level
  • experience in ITIL Operational in the Incident Management process. Knowledge of other ITIL processes interfacing with Incident Management.
  • creative thinking, strong analytical and strong leadership skills
  • Bachelors degree in Computer Science will be a plus


  • There is a possibility to work remote up to 4 days pro week.
  • Good relocation package
  • attractive salary
  • international teams
  • working with the newest IT technology
  • a lot of training, workshops and development programs
  • Free language courses
  • the best medical care in Poland and additional insurance
  • MyBenefit System

Other notes

Are you interested in this position? Please fill in the contact form or send us your CV in English with the ref. number in the subject of your application.

IT and Telecommunications | IT process / service | Manager | Itil |