Request Coordinator with English language

Lokalizacja wielkopolskie
Rodzaj umowy Pełen etat
Opublikowane prawie 2 lat temu
Kontakt Michal Piernik
Nr Ref. 137431

Treść oferty

Our Client an international and prestigious consulting company, well known and stable organization looking for an enthusiastic and motivated candidates for a position of Request Coordinator with English language.

Job description:

  • Categorize incoming requests and enquiries for further processing steps and ensure proper documentation in the internal system
  • Review and classify requests based on content and estimated effort; check for completeness and clarity, follow-up with requestor for clarification if needed; assess and confirm deadlines
  • Assign requests to specific production resources to ensure optimal quality and timeliness of execution
  • Ensure effective utilization of production resources; anticipate and resolve capacity bottlenecks in the intake and/or production environment


  • Academic degree in linguistics, business, administration or equivalent
  • Excellent verbal and written communication/language skills in English (C1- C2)
  • Initial professional experience in a English-speaking customer service
  • IT literacy and experience in working with MS Office, especially PowerPoint
  • Flexibility to work in shifts and on weekends/public holidays
  • Excellent communication skills at all levels
  • Exceptional customer focus and the willingness to go the extra mile
  • Ability to work and stay focused under pressure
  • Ability to build strong and trustworthy relationships with others and to effectively
  • contribute to a highly collaborative work environment
  • Willingness to learn and share knowledge and experience across regional and
  • institutional organizational boundaries
  • Open mindset towards change and engagement for continuous improvement


  • Interesting career path in a successful multinational organization;
  • Skills development through diverse work assignments and trainings;
  • Very good working conditions including benefits package (health care, insurance, Multisport card, etc. )

Other notes

For more related job opportunities visit www.grafton.pl/en/jobs/hr-office-legal/

Multilingual and Customer Service | HR and Administration and Law | Customer service | Administration | Coordinator | Back office | Administration |