Network Operations Specialist

Lokalizacja wielkopolskie
Rodzaj umowy Pełen etat
Opublikowane ponad rok temu
Kontakt Maria Derda
Nr Ref. 139054

Treść oferty

Our Client, one of the main provider of business services in Prague is looking for experied candidates for the position of:
Network Operations Specialist

Responsibilities of this role:

  • Communicate with stakeholders and being able to understand if the problem can be reoccurring in order to scale the solution provided
  • Understand the issue and be a real creative problem solver to fix in a sustainable way the issue
  • Able to escalate if needed the problems or variance in the information to the relevant owners and teams and follow through on the resolutions to ensure they are delivered
  • Ensure to surpass all performance and quality goals
  • Demonstrate ownership to resolve challenging customer issues, escalating when necessary
  • Excellent communication, both verbal and written as one will be required to communicate with external and internal stakeholders
  • Develop and improve performance metrics to assist with driving business results
  • Providing real-time customer experience by working in 24/7 operating environment


  • Bachelor Degree in Logistic/transportation or any numerical oriented topic
  • Excellent communication skills – Verbal and Written
  • Proficiency in Advanced Excel
  • To do attitude and problem solving state of mind
  • Fluent in English, and one more language out of French, Polish or German.
  • Should be comfortable with a multi-tasking in a high-energy environment.
  • Should be flexible to adapt to support a 24/7 operating environment and ready to work in shifts
  • Master in Engineering, Operations, Logistics or related field from an accredited university
  • Pull and report data from numerous databases (using Excel, Access, SQL and/or other data management systems)
  • Demonstrated experience using data to drive root cause elimination and process improvement
  • Former work experience in logistics/transportation industry


  • 5 weeks of paid holiday
  • life insurance
  • contribution towards pension insurance
  • opportunity to grow in a international firm

Other notes

For more related job opportunities visit www.grafton.pl/en/jobs/sales-marketing-logistics/

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