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Language Quality Expert with English

Lokalizacja dolnośląskie
Branża
Rodzaj umowy Pełen etat
Opublikowane 5 miesięcy temu
Nr Ref. 138391

Treść oferty

For our Client, an international IT/BPO company located in Wroclaw, we are looking for English speaking candidates who would like to work as a Language Quality Analyst.

Job description:

  • completing the monitoring & coaching targets for the week
  • coaching the agents according to the observations made during monitoring of calls
  • preparing training modules on the basis of the need analysis
  • conducting specific training sessions to improve the performance of the agents
  • taking initiatives to add value to the project
  • contact with the client to meet assigned targets.

Requirements

  • experience in Coaching /Training Delivery/Teaching
  • team Handling
  • excellent communication skills in English.

Benefits

  • competitive salary,
  • flexibility at work,
  • permanent employment contract.
  • social benefits

Other notes

For more related job opportunities visit www.grafton.pl/

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