Junior Customer Service Specialist with Italian / Spanish or German

Lokalizacja małopolskie
Rodzaj umowy Pełen etat
Opublikowane ponad rok temu
Nr Ref. 6-26-41200

Treść oferty

This is an unique opportunity to work for technology product based company and support business partners in the area of on-line marketing and advertising products.

We are developing the office in Krakow, Poland at the moment and looking for the Junior / Specialist in Customer Service area, who will be responsible for supporting Italian, Spanish or German market. You do not have an experience in on-line marketing or Customer Service? We will provide the full training during your probation period.

Your daily responsibilities:

  • Inbound and Outbound contact with existing business partners from the Italian, Spanish or German market
  • Providing them with the details of on-line marketing products and possibilities for their business
  • Understanding the customer's business needs to ensure customer satisfaction and to encourage continued long-term relationship
  • Work to tight timelines and specific metric targets
  • Preparation of the ad-hoc reports for business partners and Team Leader


  • Excellent written and spoken level of one the following languages: Italian, Spanish or German
  • Advance level of English language
  • Ability to encourage/influence customers to extend and expand use of company's products and services
  • Excellent interpersonal skills, ability to build the business relationship
  • Min. high school diploma required; four year degree a plus
  • Working experience in Customer Service, On-line Marketing or Sales area will be an asset


  • Full on-boarding training provided in English language
  • Multisport card
  • Private Medical Healthcare package
  • Extra Life insurance
  • Friendly, informal atmosphere at work (well equipped kitchen with broad selection of teas, coffee and fruit juices, Chillout rooms with Foosball Table and PlayStation)
  • Flexible working hours
  • Office facility in an easy-to-reach location
  • Financial bonuses based on your performance
  • Stable employment contract (3 months probation period + non term contract)

Recruitment Agency No. 812

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates. We will register your data in our database. We don't send back the documents sent to us. Grafton Recruitment Sp.z o.o. is registered on position 812 in the National Recruitment Agencies Register.

Multilingual and Customer Service | Sales and Marketing | Customer service | Marketing | Agent | Advisor / counsellor | Assistant | 1st line | Junior | Language | Pracownik działu obsługi klienta