Junior Customer Service Specialist with Italian / Spanish or German

Lokalizacja małopolskie
Rodzaj umowy Pełen etat
Opublikowane 2 dni temu
Nr Ref. 6-26-41200

Treść oferty

This is an unique opportunity to work for Google company and support business partners in the area of on-line marketing and Google products.

We are developing the office in Krakow, Poland at the moment and looking for the Junior / Specialist in Customer Service area, who will be responsible for supporting Italian, Spanish or German market. You do not have an experience in on-line marketing or Customer Service? We will provide the full training during your probation period.

Your daily responsibilities:

  • Inbound and Outbound contact with existing business partners from the Italian, Spanish or German market
  • Providing them with the details of Google AdWords products and possibilities for their business
  • Understanding the customer's business needs to ensure customer satisfaction and to encourage continued long-term relationship
  • Work to tight timelines and specific metric targets
  • Preparation of the ad-hoc reports for business partners and Team Leader


  • Excellent written and spoken level of one the following languages: Italian, Spanish or German
  • Advance level of English language
  • Ability to encourage/influence customers to extend and expand use of company's products and services
  • Excellent interpersonal skills, ability to build the business relationship
  • Min. high school diploma required; four year degree a plus
  • Working experience in Customer Service, On-line Marketing or Sales area will be an asset


  • Full on-boarding training provided in English language
  • Multisport card
  • Private Medical Healthcare package
  • Extra Life insurance
  • Friendly, informal atmosphere at work (well equipped kitchen with broad selection of teas, coffee and fruit juices, Chillout rooms with Foosball Table and PlayStation)
  • Flexible working hours
  • Office facility in an easy-to-reach location
  • Financial bonuses based on your performance
  • Stable employment contract (3 months probation period + non term contract)

Other notes

Are you interested in this position? Please fill in the contact form or send us your CV in English.

Multilingual and Customer Service | Sales and Marketing | Customer service | Marketing | Agent | Advisor / counsellor | Assistant | 1st line | Junior | Language | Pracownik działu obsługi klienta