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Junior Customer Service Specialist with Italian / Spanish or German

Lokalizacja małopolskie
Branża
Rodzaj umowy Pełen etat
Opublikowane 2 dni temu
Nr Ref. 6-26-41200

Treść oferty

This is an unique opportunity to work for Google company and support business partners in the area of on-line marketing and Google products.

We are developing the office in Krakow, Poland at the moment and looking for the Junior / Specialist in Customer Service area, who will be responsible for supporting Italian, Spanish or German market. You do not have an experience in on-line marketing or Customer Service? We will provide the full training during your probation period.

Your daily responsibilities:

  • Inbound and Outbound contact with existing business partners from the Italian, Spanish or German market
  • Providing them with the details of Google AdWords products and possibilities for their business
  • Understanding the customer's business needs to ensure customer satisfaction and to encourage continued long-term relationship
  • Work to tight timelines and specific metric targets
  • Preparation of the ad-hoc reports for business partners and Team Leader

Requirements

  • Excellent written and spoken level of one the following languages: Italian, Spanish or German
  • Advance level of English language
  • Ability to encourage/influence customers to extend and expand use of company's products and services
  • Excellent interpersonal skills, ability to build the business relationship
  • Min. high school diploma required; four year degree a plus
  • Working experience in Customer Service, On-line Marketing or Sales area will be an asset

Benefits

  • Full on-boarding training provided in English language
  • Multisport card
  • Private Medical Healthcare package
  • Extra Life insurance
  • Friendly, informal atmosphere at work (well equipped kitchen with broad selection of teas, coffee and fruit juices, Chillout rooms with Foosball Table and PlayStation)
  • Flexible working hours
  • Office facility in an easy-to-reach location
  • Financial bonuses based on your performance
  • Stable employment contract (3 months probation period + non term contract)

Recruitment Agency No. 812

Other notes

Are you interested in this position? Please fill in the contact form or send us your CV in English.

Multilingual and Customer Service | Sales and Marketing | Customer service | Marketing | Agent | Advisor / counsellor | Assistant | 1st line | Junior | Language | Pracownik działu obsługi klienta