IT Support Consultant with French

Lokalizacja Łódź
Rodzaj umowy Pełen etat
Opublikowane 5 miesięcy temu
Kontakt Monika Cierniak
Nr Ref. 9-10-50076

Treść oferty

Do you want to gain experience in the IT industry? You don't have to have an experience!

"There is a large number of employees, which comes to us, with very little IT knowledge. However, we give a chance to people who desire to work in this industry with no proper education. Therefore, we learn everything from scratch, so that now these workers solve very advanced problems."

An international company with advanced structures and opportunities for development is looking for candidates for the position of IT Support Consultant with French.

Responsibilities include:

  • Providing first line technical support to the contacting customers through the emails and telephone;
  • Solving simple technical problems (password generation, creating a group of accounts, verification of accounts, Windows, MS Office, ...);
  • Providing information about the IT products ordered by users;
  • Registering incoming requests with an appropriate indication of their priority;
  • Contacting with experts;
  • Forwarding unresolved cases to the second line support.


  • Very good French (min. B2);
  • Good English (min. B1);
  • Willingness to work and commitment;
  • Ability to relocate to Poland;
  • Knowledge of MS Office.


  • Stable employment on the basis of an employment contract in a company with an established position on the market;
  • Full time work (40 hours per week);
  • International environment;
  • Colleagues from around the world;
  • Work with foreign languages;
  • Opportunity to gain experience in IT and customer support;
  • Package of initial trainings;
  • Very attractive benefits (internal and external trainings, e-learning, funding lens / glasses, sports card, life insurance, medical care and fresh fruit once a week).

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates. We will register your data in our database. We don't send back the documents sent to us. Grafton Recruitment Sp.z o.o. is registered on position 812 in the National Recruitment Agencies Register.

For more related job opportunities visit www.grafton.pl/en/jobs?disciplines=it-komunikacja

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