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IT Specialist- Network

Lokalizacja Toruń
Branża
Rodzaj umowy Pełen etat
Wynagrodzenie 5 000 - 14 000 PLN/m
Opublikowane 12 dni temu
Kontakt Maria Zdzieak
Nr Ref. 4-10-42468

Treść oferty

For our Client- prestigious leader in IT Network solutions, we are looking for experienced IT Network Specialists to help customers maximize network availability and functionality to achieve their business goals.


Your main responsibilities will include:

  • Second and third level of support for the NOC (e-mail, phone, tickets)
  • Working on customer networks remotly
  • Pro-active monitoring of the NOC and managed customers infrastructure
  • Using NMS tools to monitor the customer's network to provide both reactive and proactive support of the customer's network
  • Provide shift leadership as needed to insure that process is followed and technical issues are resolved

Requirements

  • Good English speaking skills: German is a bonus but not needed
  • Understanding and experience with 24 X 7 Operations (IT, NOC, etc)
  • CCNP level technical expertise in the technical skills - needed
  • Ability to troubleshoot relevant technologies
  • Understanding or certification in ITIL a plus
  • Good Customer service skills
  • Attention to detail and ability to follow process and document tickets
  • Base leadership skills to insure processes are followed and issues driven to resolution

Benefits

  • Work in prestigious company with attractive salary
  • Opportunities to develop
  • Several trainings and development programmes
  • Attractive benefit package
  • Ability to work remotely

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates. We will register your data in our database. We don't send back the documents sent to us. Grafton Recruitment Sp.z o.o. is registered on position 812 in the National Recruitment Agencies Register.

IT and Telecommunications | Network | IT process / service | Engineer | Specialist | CCNA | CCNP | TCP/IP | Itil | Administrator sieci LAN/WAN