IT Delivery Manager

Lokalizacja małopolskie
Rodzaj umowy Pełen etat
Wynagrodzenie 15 000 - 28 000 PLN/m
Opublikowane 11 miesięcy temu
Kontakt Hasmik Navalyan
Nr Ref. 6-10-45483

Treść oferty

Our client is seeking IT Delivery Manager to join for a world-leading technology company. The company Delivery Management is a much broader scale of Project Management. It is the organization, administration, and supervision of people, processes, and technologies - which when combined into a comprehensive plan, provide the business and technical functions needed to achieve what the clients expect to receive.

The role will be to oversee management and the company clients’ relationships. You will be accountable for the overall project delivery, client satisfaction and management of expectations while ensuring that the work is on strategy, on time and within budget.

Additionally, an important part of this role will be Resource Management and building the organization. This means defining a recruitment demand, hiring proper people and allocating them to projects that match their skills and ambitions. You will be also responsible for creating a satisfying working environment for your team members, creating career development plans and keeping them motivated.

  • Delivery Management:
  • Establish long-term partnerships with the clients and manage their expectations
  • Take end-to-end responsibility over the delivery
  • Build the delivery plan along with estimations on timeframes, quality and quantity of
resources required to successfully implement projects
  • Prepare engagement revenue and resource forecasts
  • Establishes criteria concerning deliverability, performance, maintenance, design
and costs
  • Assure governance of processes in delivery management and production as per selected
delivery model
  • Generate visible added value that company delivers to the client by suggestion of
innovative solutions to business problems/processes that leverage technology to
provide marketing differentiation, efficiency improvements and better user
  • Co-ordinate the preparation of customer proposals and statements of work
  • For the top management and the client - act as a single point of responsibility over any
delivery related matters, including escalations, upsells, ramp-downs etc.
  • Resource Management:
  • Hire right people at the right time - to support both new opportunities and already
established business
  • Manage project assignments of people from the organization
  • Perform knowledge management within the organization, define skills/technologies to
be learned and request respective trainings
  • Perform motivation actions and coach/verify how the same is performed by managers
and team leaders from your organization
  • Conduct performance appraisals and manage salaries within the organization in order
to meet attrition and profitability goals
  • Ensure that proper software development processes and engineering standards are in


The successful candidate should have the following attributes:

  • Several years of experience in managing medium-to-large (30+ FTE) software delivery
  • Solid experience with people management and growing the organization
  • Extensive experience in IT project management, including management of several projects in parallel
  • Excellent knowledge of Agile software development methodologies
  • Prior experience with hands-on software development and good understanding of software engineering practices
  • Excellent leadership and communication skills
  • Demonstrated skills in client relationship management and ability to manage, direct and
command respect from technical and delivery team members
  • Ability to engage with the client in technology discussions
  • Previous experience in working within outsourcing environment and managing offshore delivery organizations is highly desirable
  • Fluent English, both spoken and written ( C1 level)


Company offers attractive compensation package:
  • Salary up to 28 000 PLN/m and benefits based on your professional experience and skills
  • Flexible working schedule
  • Involvement in international projects with customers from Switzerland, Germany, Sweden,
UK etc.
  • Relocation package for candidate and family members
  • Benefit package (health care, multisport card, lunch tickets, petrol vouchers etc.)
  • Grants of the cost of certification and IT conferences

Recruitment Agency no. 812.

Other notes

To apply for this offer, please follow the "Apply now" button.The salary rates presented here are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer.Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC).We kindly inform you, that we will process all applications with full discretion and contact selected candidates.We will register your data in our database. We don't send back the documents sent to us.Grafton Recruitment Sp.z o.o. is registered on position 812 in the National Recruitment Agencies Register.For more related job opportunities visit www.grafton.pl/en/jobs?disciplines=it-komunikacja

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