IT Analyst/ IT Specialist (Spanish / Portuguese speaker)

Lokalizacja małopolskie
Rodzaj umowy Pełen etat
Wynagrodzenie 5 000 - 5 500 PLN/m
Opublikowane około rok temu
Nr Ref. 137541

Treść oferty

Currently for our client the American enterprise, based in the heart of Krakow- the global leader in consulting, design, design-build, operations, and program management we are looking for an:

IT Service Desk Specialist

Under general direction, will be responsible for providing first line support to end users for computer workstations, servers, application software and hardware.
Diagnosing and resolving issues realted to IT, LAN/WAN, MS Office, Windows, VPN
Daily contact in English with end users via phone, chat, using the ticketing system as well


  • 2 years experience in It Support
  • Very good level of English (written and spoken) is essential
  • Fluent Spanish/ Portuguese
  • Experience with Support Desk Software, CRM or other ITSM Tools
  • Good knowledge of Windows Operating system 7 and Microsoft Office 2013, 365
  • Good background in networking concepts and technologies
  • PC/Laptop configuration familiarity
  • Time management and organizational skills
  • Process and documentation oriented worker
  • Team oriented individual
  • Good interpersonal and social skills
  • Good adaptability and flexibility skills

Advantageous to have:
  • Technical degree
  • ITIL or Microsoft Certification
  • Experience working with the following systems and tools
  • Smartphone configurations (BES and Active Sync)
  • SharePoint
  • OneDrive
  • Microsoft Exchange Console
  • Microsoft Active Directory
  • VPNs
  • Java
  • Oracle Applications


  • Competitive salary and benefit package
  • Excellent working and team atmosphere
  • Career path opportunities
  • Initial temporary contract
  • Salary based on experience

Recruitment Agency No. 812

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates. We will register your data in our database. We don't send back the documents sent to us. Grafton Recruitment Sp.z o.o. is registered on position 812 in the National Recruitment Agencies Register.

Enginneering | IT and Telecommunications | Software | Analyst | Support | 1st line | Ticket | Pracownik help desku