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International Customer Care Specialist - German speaker

Lokalizacja Kraków
Branża
Rodzaj umowy Pełen etat
Wynagrodzenie 3 000 - 6 000 PLN/m
Opublikowane 1 dzień temu
Nr Ref. 122477

Treść oferty

For our Client - international well-known BPO Centre, we are looking for candidates who would like to take a position of Customer Care Specialist - German speaker.

You will be responsible for handling inbound calls and chat requests from international customers. The basic job function is to interpret customer needs and provide customer satisfaction by helping them resolve their enquiries, in a manner that will result in the highest levels of customer care and prompt resolution.

Requirements

  • Excellent written and oral skills of German
  • Very good command of English language
  • Experience in customer care within international environment will be an advantage
  • Positive, enthusiastic and proactive
  • Interpersonal and team building skills
  • Willingness to work on shifts

Benefits

  • Full-time employment contract
  • Working in an international and multicultural environment
  • Pleasant working atmosphere, within a value driven culture
  • Attractive employment conditions and possibilities of professional development

Recruitment Agency No. 812

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates. We will register your data in our database. We don't send back the documents sent to us. Grafton Recruitment Sp.z o.o. is registered on position 812 in the National Recruitment Agencies Register.

Multilingual and Customer Service | Customer service | Specialist | Call center | Pracownik działu obsługi klienta