Customer Support Consultant - for Enthusiasts of German Language

Lokalizacja pomorskie
Rodzaj umowy Pełen etat
Opublikowane prawie 2 lat temu
Kontakt Małgorzata Śmietało
Nr Ref. 126212

Treść oferty

Do you have the advanced knowledge of foreign languages? Or maybe you are a native person that found an interest in working in Poland? Our Client is a global leader that provides the business solutions and is looking for people like you!

Joining our team you will have a possibility of gain a new experience in Support and Customer Service Team and what is the most important – the possibility of work with foreign languages on a daily basis in the multinational and multicultural environment.

The experience will be an asset but is not a key!

We expect the motivation to pursue your professional career on the position related with foreign languages and desire to work in one of the most innovative Business Centre in Poland that is located in CENTRAL PART of country (the company provides the RELOCATION SUPPORT)


  • Providing the phone and e-mail support for the foreign languages speaking users (Germany, Switzerland, Austria)
  • Being responsible for keeping the phone calls and correspondence in foreign languages
  • Supporting the Clients in diagnosis and problems solving
  • Providing solutions and ideas to meet the needs of users
  • Preparing documents


  • First experience holding Customer Service position will be an asset (but is not required!)
  • Very good knowledge of German and English language language (min.B2)
  • The advanced knowledge of second foreign language will be a plus
  • Very good communication skills, patience, empathy
  • Team spirit!
  • Ability to work in a multicultural environment with sensitivity and respect for diversity
  • Positive attitude :)


  • Competitive salary package according to candidate’s knowledge and competences
  • Extra financial bonuses – twice a year + awards for individual goals
  • Wide package of certified trainings and development programs
  • Private medical care and life insurance
  • Multisport card
  • Free language lessons
  • The clear career path and possibility of promotion
  • Taking part in multiple employees events
  • Access to the newest technology and gadgets
  • Full time job, stability of employment
  • Optionally: relocation package

Other notes

For more related job opportunities visit www.grafton.pl/oferty-pracy/it-komunikacja/

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