Customer Service Specialist with French/ Italian

Lokalizacja mazowieckie
Rodzaj umowy Pełen etat
Opublikowane około miesiąca temu
Nr Ref. 137230

Treść oferty

For our client, one of the UK’s largest business process outsourcing company within business sector, we are looking for experienced candidates for position of:

Customer Service Specialist with French/ Italian

Location: Łódź

Scope of responsibilities:

  • Mange incoming telephone and e-mail customer’s queries
  • Provide product/services information and resolve any emerging problems
  • Assist with placement of orders, refunds or exchanges
  • Identify and assess customer’s needs to achieve satisfaction


  • Fluent French/ Italian (C2)
  • Good knowledge of English (B2)
  • Ability to work in team
  • Be patience and enthusiastic
  • Communication skills
  • Be customer oriented
  • Customer support experience will be an asset


  • International and multilingual environment
  • Good atmosphere
  • Permanent contract of employment
  • Benefit/Multisport Card
  • Social benefits
  • Possibility to expand your skills
  • Trainings
  • Shift work

Other notes

For more related job opportunities visit www.grafton.pl/en/jobs/business-support-centres/

Multilingual and Customer Service | Customer service | Advisor / counsellor | Agent | Assistant | Officer / clerk | Support | 1st line | Call center | Customer | Incoming call | Junior | Language |