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Customer Service Consultant with both FRENCH AND ITALIAN

Lokalizacja mazowieckie
Branża
Rodzaj umowy Pełen etat
Wynagrodzenie 4 500 - 8 000 PLN/m
Opublikowane 7 miesięcy temu
Nr Ref. 122405

Treść oferty

For our Client, an international company specializing in providing unique IT solutions, an industry leader, we are looking for candidates for a position of:

Language Consultant with both FRENCH AND ITALIAN.

My Client is looking for candidates who know foreign languages and want to work with foreign clients. What is more, The Company offers training for people who do not have experience in technical support! The most important is willingness to develop in IT support area.

Place of work: Warsaw.

Requirements:

  • Providing the phone and e-mail support for the foreign languages speaking users;
  • Solving the fundamental problems regarding the company products and solutions;
  • Being responsible for ensuring all calls and emails are logged accurately within the Service Management system;
  • Escalating incidents to the relevant line technical teams;
  • Provisioning the services at the highest level of quality;

Requirements

  • At least 1 years experience providing 1st line support to corporate customers in a multi-national organization;
  • Very good knowledge of Microsoft business applications; Windows OS, Office, Outlook;
  • Very good knowledge of English, FRENCH and ITALIAN;
  • knowledge of IT issues will be an asset!
  • Ability to work in a team;
  • Ability to work with customers and provide quality services;
  • Good manners and interpersonal skills;
  • Excellent ability to communicate.

Benefits

  • Experience in international environment in multilingual team;
  • Full time job contract;
  • Private medical care and life insurance;
  • Access to professional trainings.

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates. We will register your data in our database. We don't send back the documents sent to us. Grafton Recruitment Sp.z o.o. is registered on position 812 in the National Recruitment Agencies Register.
For more related job opportunities visit www.grafton.pl/en/jobs/it-telecommunications/

IT and Telecommunications | Software | Helpdesk | Support | Translator / interpreter | WAN | LAN | TCP/IP | Windows | Microsoft | 1st line | 2nd line | Language | Customer | Pracownik call centra