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Customer Service Consultant - for Enthusiasts of German Language

Lokalizacja zachodniopomorskie
Branża
Rodzaj umowy Pełen etat
Opublikowane 12 miesięcy temu
Kontakt Michał Piernik
Nr Ref. 139109

Treść oferty

Do you have the advanced knowledge of foreign languages? Or maybe you are a native person that found an interest in working in Poland? Our Client is a global leader that provides the business solutions and is looking for people like you!

Joining our team you will have a possibility of gain a new experience in Support and Customer Service Team and what is the most important – the possibility of work with foreign languages on a daily basis in the multinational and multicultural environment.

Description:

  • Providing the phone and e-mail support for the foreign languages speaking users (German speakers)
  • Being responsible for keeping the phone calls and correspondence in foreign languages
  • Supporting the Clients in diagnosis and problems solving
  • Providing solutions and ideas to meet the needs of users
  • Preparing documents

Requirements

  • First experience holding Customer Service position will be an asset (but is not required!)
  • Very Good knowledge of German language (minimum B2)
  • Basic English (min. A2)
  • Very good communication skills, patience, empathy
  • Team spirit!
  • Ability to work in a multicultural environment with sensitivity and respect for diversity
  • Positive attitude

Benefits

  • Experience in international environment in multilingual team
  • Relocation package that will help you easily moving to Central Poland
  • Full time job contract
  • Clear carrier path and possibility of further development in organization
  • Private medical care and life insurance
  • Access to such infrastructure as a nursery school in-house to take care of your family and multiple employee events
  • Access to language courses and professional trainings

Other notes

For more related job opportunities visit www.grafton.pl/en/jobs/business-support-centres/

Multilingual and Customer Service | IT and Telecommunications | IT process / service | Customer service | Bussiness consultant | Specialist | Support | 1st line | Junior | Language | Konsultant