Customer Service Consultant - for Enthusiasts of German Language

Lokalizacja zachodniopomorskie
Rodzaj umowy Pełen etat
Opublikowane prawie 2 lat temu
Kontakt Michał Piernik
Nr Ref. 139109

Treść oferty

Do you have the advanced knowledge of foreign languages? Or maybe you are a native person that found an interest in working in Poland? Our Client is a global leader that provides the business solutions and is looking for people like you!

Joining our team you will have a possibility of gain a new experience in Support and Customer Service Team and what is the most important – the possibility of work with foreign languages on a daily basis in the multinational and multicultural environment.


  • Providing the phone and e-mail support for the foreign languages speaking users (German speakers)
  • Being responsible for keeping the phone calls and correspondence in foreign languages
  • Supporting the Clients in diagnosis and problems solving
  • Providing solutions and ideas to meet the needs of users
  • Preparing documents


  • First experience holding Customer Service position will be an asset (but is not required!)
  • Very Good knowledge of German language (minimum B2)
  • Basic English (min. A2)
  • Very good communication skills, patience, empathy
  • Team spirit!
  • Ability to work in a multicultural environment with sensitivity and respect for diversity
  • Positive attitude


  • Experience in international environment in multilingual team
  • Relocation package that will help you easily moving to Central Poland
  • Full time job contract
  • Clear carrier path and possibility of further development in organization
  • Private medical care and life insurance
  • Access to such infrastructure as a nursery school in-house to take care of your family and multiple employee events
  • Access to language courses and professional trainings

Other notes

For more related job opportunities visit www.grafton.pl/en/jobs/business-support-centres/

Multilingual and Customer Service | IT and Telecommunications | IT process / service | Customer service | Bussiness consultant | Specialist | Support | 1st line | Junior | Language | Konsultant