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Customer Service Specialist- Danish, Finnish, Swedish or Norwegian speaker

Lokalizacja małopolskie
Branża
Rodzaj umowy Pełen etat
Opublikowane 1 dzień temu
Kontakt Grafton
Nr Ref. 6-26-44731

Treść oferty

Customer Service Specialist
Support for Nordic team (Danish, Swedish, Norwegian, Finnish)

Location: Kraków

Daily responsibilities:

  • Providing excellent customer service in one of the following languages Danish, Swedish, Finnish or Norwegian language
  • Supporting clients via phone (inbound calls) and e-mail/system requests
  • Providing consultancy about the company’s products (health&beauty products)
  • Preparation of internal reports
  • Company providing 2 weeks on boarding training

Requirements

  • Advanced level of one of the following languages: Danish, Swedish, Norwegian, Finnish
  • Communicative English level
  • Philology students or native speakers are welcomed
  • Team work skills
  • Analytical and solving problem skills
  • Being a fast-learner
  • Ability to work under time pressure with dedicated SLA, KPI and deadlines
  • Previous experience in Customer Service will be an asset
  • Sense of humor :)

Benefits

  • 3 months probations period + non-term contract
  • Private healthcare
  • Multisport card/ Multibenefit
  • Wide range choice of trainings and language courses
  • On-boarding training
  • Discount for company's products
  • Team-building meeting and events

Recruitment Agency No. 812

Other notes

Are you interested in this position- Please fill in the contact form or send us your CV in English language with the ref. number in the subject of your application.
If you have had an interview in Grafton already, please contact your consultant directly via e-mail.

Multilingual and Customer Service | Customer service | Specialist | Support | Agent | Associate | Assistant | 1st line | Back office | Pracownik administracyjny