For our Client - international well-known BPO Centre, we are looking for candidates who would like to take a position of Customer Care Specialist - English speaker.
You will be responsible for handling incoming chat requests from international customers. The basic job function is to interpret customer needs and provide customer satisfaction by helping them resolve their enquiries, in a manner that will result in the highest levels of customer care and prompt resolution.
- Very Good written and oral skills of English
- Experience in customer care within international environment will be an advantage
- Positive, enthusiastic and proactive
- Interpersonal and team building skills
- Willingness to work on late shifts
- Full-time employment contract
- Working in an international and multicultural environment
- Pleasant working atmosphere, within a value driven culture
- Attractive employment conditions and possibilities of professional development
Recruitment Agency no. 812.
Other notesIf you want to apply for this job, please, send us your curriculum vitae in English with the ref. number in subject of your application.
If you've had an interview in Grafton already, please, contact your consultant directly (ideally by email).