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Workflow Coordinator

Lokalizacja Warsaw
Branża
Rodzaj umowy Pełen etat
Opublikowane 25 dni temu
Nr Ref. 1-26-55585

Treść oferty

For one of our Client's new teams, we are looking for candidates to fill in the role of a

Workflow Coordinator

Your duties will include:

  • Supporting the Medical Information teams (reporting, analyses, operational data, technical support, scheduling)
  • Workflow management (queues, agents, areas of expertise)
  • Providing training on telephony systems and resolving CRM issues
  • Operational planning

Requirements

  • Bachelor Degree (preferred)
  • Very good English (C1)
  • At least 1 year of experience working with contact center technologies/applications (CRM, Workflow Management software)
  • Experience in workforce management and/or customer service
  • Pharmaceutical experience (nice to have)

Benefits

  • attractive benefits package
  • possibility of working in a newly-created team with colleagues across Europe
  • international working environment

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates. Grafton Recruitment Sp.z o.o. is registered on position 20329 in the National Recruitment Agencies Register.

For more related job opportunities visit www.grafton.pl/en/jobs?disciplines=obsluga-klienta

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