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Service Delivery Quality Analyst- financial field- new SSC

Lokalizacja dolnośląskie
Branża
Rodzaj umowy Pełen etat
Wynagrodzenie 6 500 - 7 500 PLN
Opublikowane 3 miesięcy temu
Nr Ref. 5-26-53889

Treść oferty

For our Client, international organization from SSC / BPO sector, based in Wroclaw due to new project being launched, we are looking for Candidates for the position of Service Delivery Quality Analyst.

Responsibilities:

  • design and implement quality standards
  • handle customer complaints and risk management
  • develop potencial process improvements and implement best practices
  • change management

Requirements

  • previous proffesional experience in finance/accounting sector
  • customer orientatation and business acumen
  • project management experience
  • able to work in fast-paced environment
  • great interpersonal skills
  • availability from June/July will be an asset

Benefits

In return company offers the prospect of working with the organization that matches your ambitions to grow and succeed along with a highly motivating salary and benefit package related to your ability.

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates. Grafton Recruitment Sp.z o.o. is registered on position 20329 in the National Recruitment Agencies Register.

For more related job opportunities visit www.grafton.pl/en/jobs?disciplines=obsluga-klienta

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