For our Client, an international IT/BPO company located in Wroclaw, we are looking for German speaking candidates who would like to work as a Language Quality Analyst/ Coach with German
- completing the monitoring & coaching targets for the week
- coaching the agents according to the observations made during monitoring of calls
- preparing training modules on the basis of the need analysis
- conducting specific training sessions to improve the performance of the agents
- taking initiatives to add value to the project
- contact with the client to meet assigned targets.
- experience in Coaching /Training Delivery/Teaching
- team Handling
- excellent communication skills in German, good English skills
- competitive salary- up to 7000 gross/month
- flexibility at work,
- permanent employment contract.
- social benefits
Other notesTo apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates. Grafton Recruitment Sp.z o.o. is registered on position 20329 in the National Recruitment Agencies Register.
For more related job opportunities visit www.grafton.pl/en/jobs?disciplines=obsluga-klienta