IT Helpdesk Analyst- 1st line support

Lokalizacja małopolskie
Rodzaj umowy Pełen etat
Wynagrodzenie 5 000 - 7 000 PLN
Opublikowane 3 miesięcy temu
Nr Ref. 6-26-54841

Treść oferty

For one of our Clients, a well-known company in Cracow market, we are looking for candidates for the position of :

IT Helpdesk Analyst- 1st line support

The role responsibilities include:

  • Providing first line support for end-users
  • Diagnosing and resolving issues related to the Salesforce
  • Supporting Salesforce users
  • Analysis and solving technical problems
  • Supporting members of your team on a daily basis
  • Participation in business meetings

Are you ready for the next step in your international career? Please send us your CV in English.


  • At least 1 year of working experience in Service Desk environment
  • Very good level of English (written and spoken) is essential
  • Good knowledge of Windows and Microsoft Office
  • Analytical and problem solving skills are required
  • Good interpersonal and communication skills
  • Ability to gain new skills quickly
  • Flexibility to work in shifts (also night hours)

Nice to have:
  • Knowledge of Salesforce
  • Technical degree
  • PC/Laptop configuration familiarity


  • Competitive salary and benefit package
  • Friendly working atmosphere
  • Wide range of trainings

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates. Grafton Recruitment Sp.z o.o. is registered on position 20329 in the National Recruitment Agencies Register.

For more related job opportunities visit www.grafton.pl/en/jobs?disciplines=obsluga-klienta

Multilingual and Customer Service | Customer service | IT | Assistant | Support | Analyst | Back office | Asystent