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Client Advisor with Dutch

Lokalizacja małopolskie
Branża
Rodzaj umowy Pełen etat
Opublikowane około 20 godzin temu
Nr Ref. 6-26-55680

Treść oferty

Our Client is a leading European supplier of business software to corporate and middle organisations. Currently due to growth in the company we are looking for an enthusiastic person who would like to join a team working with Dutch language in Krakow Office.

Responsibilities:

  • Providing consulting and support for Dutch speaking Clients
  • Checking licences, invoicining, ensuring proper escalation and follow through on claims
  • Accurately entering and updating data records in various IT systems
  • Understanding the customer's needs to ensure customer satisfaction
  • Processing orders set by the Clients
  • Collaboration with other departments to resolve customers escalations and problems within agreed deadline

Requirements

  • Excellent Dutch language
  • Experience in customer service and finance area
  • Ability to learn new technologies
  • Strong analytical and problem solving skills
  • Enthusiasm and positive attitude to new challenges
  • Very good communication skills
  • Knowledge of MS Office package

Benefits

  • Individual induction programme
  • Mulisport card
  • Private medical care
  • Every day vouchers for lunch
  • Work in international environement
  • Competitive salary
  • 8 hours work day
  • Home office (up to 3 days in month)

Recruitment Agency No. 812

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates. Grafton Recruitment Sp.z o.o. is registered on position 20329 in the National Recruitment Agencies Register.

For more related job opportunities visit www.grafton.pl/en/jobs?disciplines=obsluga-klienta

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