Połącz...

CUSTOMER AND TECHNICAL SUPPORT SPECIALIST

Lokalizacja Czech republic
Branża
Rodzaj umowy Pełen etat
Wynagrodzenie 7 000 - 7 500 PLN
Opublikowane 3 dni temu
Nr Ref. 5-26-54961

Treść oferty

For one of our Client (located in Czech Republic, Prague) we are looking for:

CUSTOMER AND TECHNICAL SUPPORT SPECIALIST WITH GERMAN

Location: Czech Republic, Prague

Responsibilities:

  • Deliver service and support to end-users via ticketing system, live chat and phone calls
  • Interact with customers to provide and process information in response to issues and inquiries
  • Stay current with system information, changes and updates
  • Diagnose and resolve issues
  • Identify and escalate priority issues per customer specifications

Requirements

  • Fluent English AND German language proficiency
  • Proven record of customer service experience
  • Customer focused and service oriented attitude
  • Ability to work under pressure and in a dynamic environment

Benefits

  • Permanent contract
  • Modern offices in the center of Prague
  • MultiSport card
  • Occasional home office

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates. Grafton Recruitment Sp.z o.o. is registered on position 20329 in the National Recruitment Agencies Register.

For more related job opportunities visit www.grafton.pl/en/jobs?disciplines=obsluga-klienta

IT and Telecommunications | Multilingual and Customer Service | IT process / service | Software | IT | Customer service | Support | Specialist | Supervisor | 1st line | Back office | Front office | IT Security Specialist