Back Desk Analyst

Lokalizacja wielkopolskie
Rodzaj umowy Pełen etat
Wynagrodzenie 4 000 - 5 200 PLN
Opublikowane 6 miesięcy temu
Kontakt Natalia Skórnicka
Nr Ref. 4-10-53755

Treść oferty

For our Client, an international provider of IT infrastructure services, we are looking for successful Back Desk Analyst with English and German.

As a Back Desk Analyst you will be responsible for:

  • Taking care about needs customers by ticket system and e-mail contact
  • Ensuring the smooth running of the service for customers
  • Keeping proper communication with team
  • Keeping positivity atmosphere at work
  • Resolving potential problems


  • Previous work experience - welcome
  • Excellent customer service skills - welcome
  • Excellent communication skills
  • Excellent team player
  • Self-motivation
  • Good knowledge of Excel
  • Fluent English and German


  • Work in a diverse, innovative and fast growing company
  • Trainings and language courses
  • Opportunities for career development
  • Work in a modern office in the centre of Poznań
  • Benefits package (including 1 additional day off, private healthcare, multisport)
  • Relocation package

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates. Grafton Recruitment Sp.z o.o. is registered on position 20329 in the National Recruitment Agencies Register.

For more related job opportunities visit www.grafton.pl/en/jobs?disciplines=it-komunikacja

IT and Telecommunications | HR and Administration and Law | Multilingual and Customer Service | IT process / service | Customer service | Administration | Telecommunication | Administrator | Helpdesk | Support | Assistant | Officer / clerk | Receptionist | Secretary | Asystent