Technical Support with German

Location
Wrocław
Industry
IT - Hardware, Network, Administration
Contract Type
Full-time
Published
Contact
Michalina Pawlak
Reference
5-15-71492
This position is archived.
This position is archived.
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Job description

Together with our Client - internationally well-known company, specializing in outsourcing, IT, consulting and technology - we are looking for an:

Technical Support with German

Responsibilities:

  • delivering a first line support service;
  • ensuring appropriate documentation of the interaction on the customer’s account;
  • executing transactions as per prescribed guidelines and timelines;
  • responding to customer enquiries in a timely and efficient manner via phone, intranet and email;
  • ensuring customer confidentiality and data protection at all times.
Requirements
  • communicative German and English (min. C1);
  • willingness to work stationary from the office in Kraków;
  • experience in Service Desk or Tech Support;
  • knowledge of Tech Support in Small Forms, OS, Browsers and MS Office;
  • knowledge of Registry Fix, Patch upgrades, Virus Tech Support Security, Encryptions and network collaborations & VPN.
Benefits
  • implementation process;
  • OK System package;
  • opportunity to develop your career!
  • provision of specialized training;
  • opportunity to be a part of international organization;
  • private medical care and life insurance.
To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates.

Grafton Recruitment Sp.z o.o. is registered on position 20329 in the National Recruitment Agencies Register.

For more related job opportunities visit https://www.grafton.pl/en/job-search
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This position is archived.
This position is archived.