For our Client, new established Shared Service Center, we are looking for candidates for the position of:
HR Reporting System Specialist
HR Back Office Reporting Specialist focuses on compliant administrational / transactional tasks and processes in the Global Reporting for SAP SuccessFactors. All Key Tasks and Responsibilities are delivered on the SSC scope level.
- Operational excellence - Promotes efficient and effective delivery of specific process (e.g. regular and ad hoc reporting) by solving complex inquiries that require specific HR knowledge and / or higher degree of policy interpretation
- Provides timely, accurate and value-adding answers to complex HR-related local or global queries from employees and business managers
- Ensures contact with Strategic / Regional Experts to develop and maintain a detailed knowledge of the designated processes and policies for the global reporting function
- Delivers country-specific / business stream / global specific training to front office
- Shares information with relevant colleagues (e.g. Front Office, Teamlead)
- Interprets policy and solves problems
- Supports training of new agents
- Projects / Initiatives / Programs - Supports HR projects within the SSC, for example, identifying past trends in the SSC in order to recommend improvements / supports in continuous improvement