Customer Care Specialist- Italian/ German/Spanish speaker

Location
Kraków
Industry
Customer service
Contract Type
fulltime
Salary
3 500 - 5 000 zł
Published
Contact
Reference
6-6-45690
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Job description

For our Client - international well-known BPO Centre, we are looking for candidates who would like to take a position of Customer Care Specialist - Italian/ German/ Spanish speaker.

You will be responsible for handling incoming chat requests from international customers. The basic job function is to interpret customer needs and provide customer satisfaction by helping them resolve their enquiries, in a manner that will result in the highest levels of customer care and prompt resolution.

Requirements
  • Excellent written and oral skills of Italian/ German or Spanish
  • Very good command of English language
  • Experience in customer care within international environment will be an advantage
  • Positive, enthusiastic and proactive
  • Interpersonal and team building skills
  • Willingness to work on shifts
Benefits
  • Full-time employment contract
  • Working in an international and multicultural environment
  • Pleasant working atmosphere, within a value driven culture
  • Attractive employment conditions and possibilities of professional development

Recruitment Agency no. 812.

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates.

Grafton Recruitment Sp.z o.o. is registered on position 20329 in the National Recruitment Agencies Register.

For more related job opportunities visit https://www.grafton.pl/en/job-search
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