Collections Specialist with Italian - new position in growing SSC

Contract Type
This position is archived.
This position is archived.
Job description

For our Client, existing SSC on Poznań market, we are looking for candidates for the position of Collections Specialist with Italian


  • Responsibility for collections and issues resolution on his/her accounts receivable portfolio
  • Monitoring the collection issues due to incorrect invoices
  • Following the escalation process in place to ensure prompt issue resolution for his/her assigned portfolio
  • Providing and reviewing a root cause analysis report related to payment issues
  • Responsibility for accounts clean up on balances, refunds, reconciliation of accounts, sending out account statements to customers
  • Providing a quarterly 60 days overdue dispute management overview
  • Monitoring the payment performance of the customers in the assigned portfolio and will present to sales payment delay issues
  • Acting as internal focal point for all cash application matters and will liaise/ support the AR team
  • Managing blocked order release related to overdue items as well as oldest open items and checks failed
  • Will be the prime contact with Sales, Pricing, Order Fulfillment and the Customers for all overdue and payment issue
  • Relevant collections qualifications with at least 2 years’ experience
  • Fluent Italian and English skills
  • Strong written and verbal communication skills required to interact with internal and external customers
  • Requires a degree of independence in completing job responsibilities prior to issue escalation
  • Must be able to maintain professional relationships with Business, Pricing, and Sales groups
  • Solid grasp of Microsoft Office applications
  • Knowledge of SAP is a preferred
  • People relations based on honesty, respect and trust
  • Diversity in the job through project involvement
  • Career and continuous learning opportunities
  • Benefits and events
  • Perfect office location in the Poznan city center – easy access by trams, train and buses. Now remote work
  • Support of HR Team during the recruitment and onboarding process
To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates.

Grafton Recruitment Sp.z o.o. is registered on position 20329 in the National Recruitment Agencies Register.

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This position is archived.
This position is archived.