Workflow Coordinator

Location
Contract Type
fulltime
Published
Contact
Reference
1-26-55585
This position is archived.
This position is archived.
Job description

For one of our Client's new teams, we are looking for candidates to fill in the role of a

Workflow Coordinator

Your duties will include:
- Supporting the Medical Information teams (reporting, analyses, operational data, technical support, scheduling)
- Workflow management (queues, agents, areas of expertise)
- Providing training on telephony systems and resolving CRM issues
- Operational planning

Requirements

- Bachelor Degree (preferred)
- Very good English (C1)
- At least 1 year of experience working with contact center technologies/applications (CRM, Workflow Management software)
- Experience in workforce management and/or customer service
- Pharmaceutical experience (nice to have)

Benefits

- attractive benefits package
- possibility of working in a newly-created team with colleagues across Europe
- international working environment

Other notes
For more related job opportunities visit https://www.grafton.pl/en/job-search
This position is archived.
This position is archived.