Workflow Coordinator

Location
Contract Type
fulltime
Salary
6 000 - 8 000 zł
Published
Contact
Reference
1-26-54624
This position is archived.
This position is archived.
Job description

For one of our Clients, we are recruiting for a Data Reporting Analyst:

Your duties will include:
- Supporting 4 European teams (reporting, analyses, operational data, technical support, scheduling)
- Providing training on telephony systems and resolving CRM issues
- Operational planning
- Some administrative duties

Requirements

- Bachelor Degree (preferred)
- Fluent English (C1)
- At least 1 year of experience working with contact center technologies/applications (CRM, Workflow Management software)
- experience with telephony systems: end user, reporting, supervisory, scheduling, IVRs
- Experience in customer service
- Pharmaceutical experience (preferred)
- Second European language advantageous
- Proficiency in MS applications, specifically Excel (recording macros)

Benefits

- attractive benefits package
- possibility of working in a newly-created team
- international working environment (the teams are based in 4 different European countries)

Other notes
For more related job opportunities visit https://www.grafton.pl/en/job-search
This position is archived.
This position is archived.