Medical Information Contact Center Manager for the European Market

Location Warsaw
Job Type Full-time
Published 3 months ago
Job Ref 1-26-53499

Job Description

For one of our Clients we are looking for:

Medical Information Contact Center Manager for the European Market

Duties range:

  • manage a small team of Medical Information officers
  • quality monitoring, coaching and continuous improvement
  • recruitment and training of team members


  • education in life science or healthcare field, pharmacy degree preferred
  • at least 2 years' experience in a medical information position
  • fluent command of English
  • management experience essential
  • another European language, French or German (C2 level)
  • excellent customer service experience
  • familiarity with telephony systems


  • attractive benefits package
  • possibility of working in a newly-created team
  • international working environment

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates. Grafton Recruitment Sp.z o.o. is registered on position 20329 in the National Recruitment Agencies Register.

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