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Customer Service Specialist with Bulgarian

Location małopolskie
Sector
Job Type Full-time
Published 2 days ago
Contact Team Assistant
Job Ref 6-26-54660

Job Description

We are currently looking for Bulgarian speakers interested in developing their careers in a prestigious corporate environment under a world famous brand.

Main duties will include:

  • Customer Service activities related to service and repair requests from the customers
  • Ensures resolution of queries within the contractual metrics
  • Monitoring customers’ accounts and identifying outstanding balances
  • Contacting (by email, phone calls) the customers
  • Helping in resolution of potential issues
  • Documenting activities in designed tool
  • Building and maintaining positive relationship with customers

Requirements

  • Fluent Bulgarian and very good English (oral and written)
  • Excellent communication and interpersonal skills (written and oral)
  • Strong organizational and time-management skills
  • MS Office (Excel) skills would be an asset

Benefits

  • Very convenient office location
  • Access to interal trainings of high quality
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform

Other notes

To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates. Grafton Recruitment Sp.z o.o. is registered on position 20329 in the National Recruitment Agencies Register.

For more related job opportunities visit www.grafton.pl/en/jobs?disciplines=obsluga-klienta

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