Client Service Specialist with Dutch

Location
Industry
Contract Type
fulltime
Published
Contact
Reference
6-6-56506
Job description

Currently for our Client, the fast growing American corporation, the global provider of technology-based business solutions, we are looking for:

Customer Service Advisor with Dutch

The main duties:

  • Providing 1st line support
  • Respond and diagnose problems received via phone, chat or electronic online support (in order to MS Office, Windows, resetting passwords, installations, CRM)
  • Daily contact with Netherlands market
  • Troubleshooting, contact with 2nd line support
  • Support your team and Manager in daily duties
Requirements
  • Experience in customer service
  • English language skills B2 (spoken and written)
  • Dutch language skills must be fluent (C1)
  • Strong interpersonal skills
  • Excellent teamwork skills
  • High motivation to develop in IT sector/helpdesk
  • Experience gained in IT support area will be a huge asset

Company will consider candidates with experience in IT support from outside of Krakow for 100% remote work.

Benefits
  • Wide range of trainings (internal/ external)
  • Challenging and interesting duties
  • Cooperation with qualified specialists
  • Possibility of career development
  • Private medical care
  • Multisport card
  • Language bonus
  • 4 additional days of holidays
Other notes
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