Client Service Specialist with Dutch

Location
Industry
Contract Type
fulltime
Published
Contact
Reference
6-6-56506
Job description

Currently for our Client, the fast growing American corporation, the global provider of technology-based business solutions, we are looking for:

Customer Service Advisor with Dutch

The main duties:

  • Providing 1st line support
  • Respond and diagnose problems received via phone, chat or electronic online support (in order to MS Office, Windows, resetting passwords, installations, CRM)
  • Daily contact with Netherlands market
  • Troubleshooting, contact with 2nd line support
  • Support your team and Manager in daily duties
Requirements
  • Experience in customer service
  • English language skills B2 (spoken and written)
  • Dutch language skills must be fluent (C1)
  • Strong interpersonal skills
  • Excellent teamwork skills
  • High motivation to develop in IT sector/helpdesk
  • Experience gained in IT support area will be a huge asset

Company will consider candidates with experience in IT support from outside of Krakow for 100% remote work.

Benefits
  • Wide range of trainings (internal/ external)
  • Challenging and interesting duties
  • Cooperation with qualified specialists
  • Possibility of career development
  • Private medical care
  • Multisport card
  • Language bonus
  • 4 additional days of holidays
To apply for this offer, please follow the "Apply now" button. The salary rates presented here are monthly gross and are based on Grafton Recruitment's research into salary trends. The final salary offered upon hiring will depend on how closely the candidate meets the requirements set out in the job offer. Job offers by Grafton Recruitment are not commercial offers within the meaning of the Polish Civil Code(Articles 66 and 71 CC). We kindly inform you, that we will process all applications with full discretion and contact selected candidates.

Grafton Recruitment Sp.z o.o. is registered on position 20329 in the National Recruitment Agencies Register.

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