Client Advisor with Spanish

Location
Industry
Contract Type
fulltime
Published
Contact
Reference
6-6-54471
Job description

Currently, for our Client well-known company working in the BPO sector we are looking for a candidate for the position of Client Advisor with Spanish.

Are you interested in boost your career and work with language - Apply!

Responsibilities:

  • Understanding the customer's business needs
  • Providing support for foreign client in accordance with the standards adopted in the company (via telephone and email)
  • Diagnosing and resolving client's issues related to the companies product
  • Changing data in the internal system
  • Processing of customer’s orders
  • Building long term relationships with clients
  • Supporting team in daily activities
Requirements
  • Very good written and spoken Spanish language
  • Good knowledge of English is a must
  • Knowledge of MS Excel and Office and usage of electronic mail systems
  • Ability to work well with clients to maintain a high level of customer satisfaction
  • Ability to respond to customer needs quickly and thoroughly
  • Self-starter who enjoys working in a multinational environment
  • Very good communication skills and superior listening skills
Benefits
  • Attractive salary and benefits
  • Private medical care
  • Multisport card
  • Great training system
  • International, dynamic work environment
  • Fruits in the office
Other notes
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